Promo codes can be used by you in marketing activities in order to attract more customers to your app and motivate them to use your service by giving them free credits in the app. Send the codes out via e-mail, share them on your social media accounts or using push notifications or in-app messages.
There are two types of promo codes:
bonus - a user gets a fixed amount on his wallet balance;
discount - a user gets a % discount on his next ride.
NB! Add-ons, subscriptions and pricing packages are not discounted - only the standard on-demand pricing in Sharing and Ride-hailing.
In the Rental module a discount will be applied on the initial booking - any booking extensions or charges for late returns will not be discounted.Also, in case the customer already has any other discount applied on his side (loyalty, customer group, etc.), the system will check and apply on a ride the largest discount the client is eligible for - the discounts are not summed up. Each next largest discount will be applied on the subsequent ride.
You can create promo codes in your dashboard under More -> Marketing -> Promo codes:
Here you can create promo codes one by one or upload them in bulk.
In the first case click Create promo code button on the top right-hand side:
Fill in the below fields, indicating what the code type (fixed bonus credits or a discount % for the next ride) is, the code clients will enter in the app to get the bonus, how many such codes you want to be issued, how many credits each code will be worth, when will the code be valid and lastly indicate if only new users (no ride made yet) should be able to take advantage of them.
You also have an option to add promo codes in bulk by uploading them in a csv file.
Click here to load your import file:
Make sure the upload file has these columns/information:
Here is an example of the final filled-in list:
NB! If you want to update the existing promo codes in bulk, you can export them, make relevant changes in the file, and import the file back. Any changes made to quantity, bonus amount, start/end date, and application to new customers will be updated. In this case, make sure you keep the code name intact.
NB! If you add new promo codes in bulk and the system encounters duplicates, it will add only new ones and either update the duplicates (if there are changes in the file) or leave them as they were. To ensure correct promo code adding and updating, pay extra attention to code names.
Afterward, customers will be able to enter the promo code in the app by opening the menu and choosing My Wallet on the left side of the screen. After pressing Add promo code option, they will be navigated to the below view where the promo code needs to be entered and confirmed:
Clients can also scan a QR code with an embedded promo code via the app to automatically add the promo code value to their app wallet balance -
This feature allows adding bonuses to your wallet via a QR code scan. Once the client scans their promo code QR, the promo code value is added to the mobile app wallet automatically.
You can find the QR code scanner in the promo code section of the
app, icon on the right:
 |  |