Zone pricing allows operators to define pricing rules based on specific pickup and drop-off locations.
Pricing zones can be created and used to apply different fare rules depending on the pickup zone, drop-off zone, vehicle class, or a combination of these conditions.
Feature description:
Two types of pricing rules are supported:
Override price replaces the standard calculated ride fare with a fixed price.
Add surcharge adds a fixed amount to the normally calculated ride price.
For example, an operator can configure:
Airport pickup: Airport → Any destination, standard fare + 5 EUR
City centre entry: Any pickup → City Centre, standard fare + 2 EUR
Fixed airport transfer: Airport → City Centre, with a fixed price of:
30 EUR for Economy vehicle class
50 EUR for Luxury vehicle class
Pricing rules can be applied to selected vehicle classes and enabled or disabled individually.
Multiple surcharge rules can apply to the same ride.
For example, a ride from the Airport to the City Centre can have both an airport pickup surcharge and a city-centre drop-off surcharge applied.
If a fixed-price rule and surcharges apply to the same ride, the fixed price is used as the base fare and the applicable surcharges are added on top. For example, a 30 EUR fixed airport transfer with a 5 EUR airport surcharge and a 2 EUR city-centre surcharge would result in a final fare of 37 EUR.
Zone pricing is applied consistently across the rider app, dispatcher, web booker, and API.
How to set it up in the dashboard:
Find the relevant section under Settings:
Create special zones:
Introduce rules and choose the type of the rule along with applicable vehicle classes and which special zones it has to apply to:
Once rules are associated with relevant zones and vehicle classes, it will automatically apply to rides that fall under these conditions.