ATOM Mobility's Task Manager functionality provides an efficient way to organize your on-site team's work. It enables you to create tasks for your operational team via the dashboard for a specific vehicle or a set of vehicles or even automate task creation for your fleet.
Afterward, the tasks can be monitored via the dashboard so that you know whether they are completed on time, who works on them, and so on.
All of the tasks are also visible in the Service app.
No additional steps are required to start using this functionality, just follow the steps below:
1. go to your dashboard powered by ATOM;
2. go to More -> Fleet maintenance -> Task manager;
3. press Add Task;
4. fill in the vehicle ID or number, select a task type, assign a priority for it (high, medium, or low), add an optional description, and set a start date and time and end date and time for working on this task:
5. press Add task.
Tasks can also be created in the Vehicles section for one task or in bulk (for up to 100 vehicles at a time:
1. go to Vehicles section;
2. select one or more specific vehicles using the checkboxes on the left side of each vehicle, or choose all vehicles on this page (max. 100):
3. select a task type, assign a priority for it (high, medium, or low), add an optional description, and set a start date and time and end date and time for working on this task:
4. press Add task.
Task automation
The task automation feature reduces the volume of manual work and time you would spend creating tasks and assigning them to specific vehicles or vehicle groups; instead, the system will generate new tasks depending on four different parameters: ride, rating, kilometers, and hours.
To start automating your fleet-related tasks, follow the steps below:
1. go to More -> Fleet maintenance -> Task manager-> Automation:
2. press Add Automation;
3. select a task type, assign a priority for it (high, medium, or low), add an optional description, and choose the parameter and value that will trigger a new automatic task:
4. press Save.
There are four types of automation:
distance-based - helpful in scheduling regular maintenance and check-ups; only available in case the vehicle sends odometer data to ATOM system;
based on the number of rides;
time-based;
rating-based - this automation allows to pinpoint vehicles with user average feedback for the last three rides lower than your indicated rating and address the potential issues quicker. For example, if you want to create an automation that triggers task creation for rides rated below 4, based on the three latest ride ratings, the system will check and create a task for a vehicle for which the last three rides had an average rating of 3,9 or lower.
You will be able to manually edit only the description for an already created, active task automation set-up:
Also, it's possible to delete a task automation in case it's no longer relevant for you.
Note that the tasks cannot be duplicated - if a task already exists, the system will not create another task matching it 100% (by type, priority, vehicle ID, start and end date/time, etc.). Instead, task creation for this case will be skipped.
All tasks will be visible in the dashboard's Task manager section:
Also, the tasks will be shown in each specific vehicle via Vehicles section:
Additionally, your operators can view each task in the Service app for a specific vehicle.